How To Order

Artwork: Vector art is required for logos. Files are generally ai or eps.  Minimum 300 dpi. If we are doing your artwork send us the specifications and all components like logos, photos, pictures etc. in high resolution, minimum 300 dpi. Send your shipping address.

Proof: A sign off proof is supplied before any products are manufactured.

Send artwork files or specifications to

Shipping: Products are shipping from supplier factories in Canada. Bic Pens are shipped from Florida, USA.

Guarantee: Image Magnetics & The Pen Factory guarantees all products to be free from defects in material and workmanship.

Turnaround: Turnaround times vary by product. Contact us for details.

Rush Orders: Rush orders are possible. Please contact us and we’ll check with production.

Unimprinted Products: Unimprinted products are available. Contact us for prices.

If you have any other questions please call or email me at or call 416-579-5988 or Toll Free 1-866-435-8808

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